1. Detailed description of goods and/or services
Rejuvenesse is a business in the pharmaceutical industry that manufactures and sells nutritional supplements.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days and delivery confirmed by way of email or SMS using a courier and their corresponding waybill and tracking number.
3. Export restriction
The offering on this website is available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by Rejuvenesse is subject to availability. In cases of unavailability, Rejuvenesse will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. Rejuvenesse will honor a full refund if the products returned are in their original packaging and sealed. Customers wanting to return products that have already been opened will have to first issue a complaint by emailing firstname.lastname@example.org thereafter the matter will be handled on a case-by-case basis.
Rejuvenesse shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
6. Payment options accepted
Payment may be made via Visa or MasterCard or by bank transfer into the Rejuvenesse bank account, the details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for Rejuvenesse via PayFast (Pty) Ltd who are the online payment processor of choice for South African sellers, large and small. PayFast use Extended Validation SSL with 2048-bit encryption. Users may go to www.payfast.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Rejuvenesse separately from card details which are entered by the client on PayFast's secure site. For more detail on PayFast, please visit www.payfast.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Rejuvenesse takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and Rejuvenesse chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Rejuvenesse may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Rejuvenesse based in South Africa trading as Rejuvenesse and with registration number 2009/020507/07.
14. Rejuvenesse contact details
Company Physical Address: 36 Maddison Avenue, Jeppestown, Johannesburg, Gauteng, South Africa, 2093